What Does Cx Mean To A Customer? A Comparison Of Customer And Business Views - Contact Babel
While the vast majority of organisations aim to provide the best possible customer experience – or at least claim to do so – it is not always straightforward to determine what elements most contribute to making such a positive customer experience a reality.
Nonetheless, the question has to be considered, given how this shapes organisations’ investment and resource...
0 Commentarios
0 Acciones