Often passengers of Avianca Airlines have multiple queries such as policies of the airlines, the status of the flight, allowance of the luggage, etc., due to which they want to take assistance from customer service. Avianca Airlines customer service will be available 24 hours to provide real-time assistance and make travelers' trips more comfortable. If any travelers are willing to take help from Avianca Airlines Customer Service but they are unaware of the modes, then by reading below, they will get complete information. 

Modes to communicate Avianca Airlines customer service

Several travelers travel with Avianca Airlines as they provide flights to multiple destinations. To manage those travelers, airlines provide different modes of communication. If any traveler does not have details about the ways, they can read below. 

Reach on-call: Taking assistance on-call is always beneficial as you will not need to go through any long process, and you will get one-to-one assistance. Call this  Avianca Airlines phone number 1 (800) 284-2622

to reach on-call and then choose the comfortable connecting language. After that, form the IVR option relevant to your queries. 

Via chat mode: Avianca Airlines also offers you the option of chat, which is available for 24 hours. You will find the chat option on the official website of Avianca Airlines official website. If you want to use this mode, you can use the points below. 

  • Search for the official website of Avianca Airlines 
  • Now opt for the contact us page, where you can see the possible modes to communicate 
  • Following this, opt for the chat mode and then mention the reservation details 
  • Next, fill out the complete query and then the contact information
  • Last, send that chat, and you will get the solutions within a few moments. 


Contact on email: Avianca Airlines also gives you the option of taking assistance by email but using this mode will provide solutions within 24 hours. To compose an email, you have to select this link [email protected] and then compose an email in which you have to provide your query. After that, attach the query-related documents like flight tickets, official medical documents, etc, and send them. 

The earlier mentioned modes will help you to Contact Avianca Airlines representatives, and these representatives will help you 24 hours to make your travel more easy.