Welcome to our comprehensive guide on resolving QuickBooks Error 15243 related to updating payroll. If you're encountering this error message, don't worry, we've got you covered. In this article, we will delve into the causes behind this issue and provide you with effective solutions to fix it. By following our step-by-step instructions, you'll be able to resolve QuickBooks Error 15243 and update your payroll seamlessly.

Understanding QuickBooks Error 15243

QuickBooks Error 15243 is a common problem that users encounter when trying to update their payroll or QuickBooks software. This error typically occurs due to a damaged or incomplete installation of QuickBooks or a corrupt Windows registry. It can also be triggered by a malware infection or the presence of conflicting applications on your system.

Step-by-Step Guide to Fix QuickBooks Error 15243

Step 1: Update QuickBooks to the Latest Release

The first and foremost step to resolve QuickBooks Error 15243 is to ensure that you are using the latest version of QuickBooks. Intuit regularly releases updates and patches to fix known issues and improve the software's performance. Follow the steps below to update QuickBooks:

  • Open QuickBooks and navigate to the "Help" menu.
  • Select "Update QuickBooks" from the drop-down menu.
  • Click on the "Update Now" tab.
  • Make sure the "Reset Update" checkbox is selected.
  • Click on the "Get Updates" button to start the update process.
  • Once the update is complete, restart your computer.

Step 2: Repair QuickBooks Installation

If updating QuickBooks did not resolve the error, you may need to repair the QuickBooks installation. Follow these steps to repair the installation:

  • Close QuickBooks and open the "Control Panel" on your computer.
  • Navigate to "Programs and Features" (or "Uninstall a Program" depending on your Windows version).
  • Locate QuickBooks in the list of installed programs and select it.
  • Click on the "Uninstall/Change" button and choose "Repair" when prompted.
  • Follow the on-screen instructions to complete the repair process.
  • Once the repair is finished, restart your computer.

Step 3: Update Payroll Tax Table

Updating the payroll tax table in QuickBooks can also help in resolving Error 15243. Here's how you can update the payroll tax table:

  • Open QuickBooks and navigate to the "Employees" menu.
  • Select "Get Payroll Updates" from the drop-down menu.
  • In the "Payroll Update" window, click on the "Download Entire Update" checkbox.
  • Click on the "Update" button to start the download.
  • Once the update is downloaded, a confirmation message will appear.
  • Close and reopen QuickBooks to ensure the tax table is updated.

Step 4: Perform a Clean Install of QuickBooks

If the error persists after trying the above steps, performing a clean install of QuickBooks can help. Follow these instructions to perform a clean install:

  • Backup your QuickBooks company file and any customized templates or reports.
  • Uninstall QuickBooks from your computer using the steps mentioned in Step 2.
  • Download the latest version of QuickBooks from the official Intuit website.
  • Install QuickBooks using the downloaded setup file and follow the on-screen instructions.
  • Restore your company file and any customized templates or reports from the backup.


Congratulations! You have successfully resolved QuickBooks payroll update error 15243 and updated your payroll without any hassles. We hope this guide has been helpful in assisting you throughout the troubleshooting process. Remember, keeping your QuickBooks software up to date is crucial for smooth functioning and accurate payroll management.