Sometimes after booking the flight ticket with TUI Airways, the passengers cancel their reservation due to medical emergencies. At that time, the passenger needs the refund but needs to be made aware of How Long Does TUI Take to Refund? You will get the refund in at least 5-7 business days from TUI Airlines. Refund time depends on the mode through which the payment is made.

How do I get a refund from TUI Airlines?

You can get a refund by using the calling process. You can call TUI airline customer service at 0203 451 2688/ +44 203 514 1052, and the representative will assist you regarding your concern. While calling the number, it will be forwarded to an automated voice which will provide you with IVR options. Choose from the given options, and then the call will be transferred to the TUI Airlines representative. To get your call connected, you need to follow the steps as per mentioned below:

  • Press 1 to book a flight.

  • Press 2 to check the baggage claim.

  • Press 3 to get a refund.

  • Press 4 to report a lost and found.

  • Press 5 for premium check-in.

  • Press 6 to change the flight.

  • Press 7 to get the call transferred to the representative.

What are the refund policies of TUI Airlines?

TUI Airlines have some refund policies under which the passenger will get the refund are described below:

  • The passengers will get a refund if they make the cancellation within 24 hours of booking.

  • If the passengers purchase the insurance with the ticket, then they will get a refund after canceling the reservation.

  • If you cancel the flight after 24 hours of booking, then the airline will deduct some charges.

  • If TUI Airlines cancel the flight due to bad weather or technical issues, then you will get a full refund.

  • If the passengers purchased the ticket under some offers or discounts, then you will get a refund in the form of vouchers.